The Bengals recently sent a letter to all Season Ticket holders that missed the deadline to renew their tickets for next year. The Bengals really showcased their customer service in this letter, employing an incredibly generic and impersonal tone, having the "Bengals Ticket Office" sign the letter instead of an actual person and using inflated scare tactics.
Oh, and as you can tell, the Bengals DON'T TAKE AMERICAN EXPRESS! I thought the Bengals were an NFL Franchise, not a mom and pop sandwich shop. Does any of this surprise anyone anymore?
But what really stuck out to WDR was the Bengals insistence that: "a waiting list for season tickets was started three seasons ago and it continues to grow." WDR has heard from hundreds of frustrated Bengals fans who are canceling their season tickets so we were immediately suspicious that this list is actually growing. So we did what any bloggers would do and took a nap. After that, we started digging.
WDR was told by sources inside the Bengals that they are not expecting to have a waiting list by the time the season started. Technically because they are still handing cancellations and relocations, anyone who wants NEW season tickets will technically be on a waiting list. But this source has told WDR that the rate of cancellations compared to new requests will mean that the team will be back to selling individual game tickets and likely package tickets this season.
WDR has also learned that the Bengals Ticket Office recently hired three more ticket salesman in preperation for having to handle single game and package sales. If the team was confident they could sell the majority of the seats with season tickets they would not need more staff. When the team first was able to build the waiting list three years ago the team laid off 75% of the ticket salesman because they didn't need staff to manage the indiviual sales. The Bengals are now re-filling those positions, a direct expense to Mike Brown.
Comrades - keep up the pressure on your family and friends. Do not let them renew their tickets. If we keep it up, the Bengals will be blacked out for their first home game, we will hit MB in the pocket and we will send a message that the current management structure is not acceptable. Viva!
"WDR has also learned that the Bengals Ticket Office recently hired three more ticket salesman in preperation for having to handle single game and package sales"
So they have more Ticket Salesman then they do scouts. YES! This will totally turn around the bad luck this franchise has had.
And by bad luck i mean stupidity in the front office.
Posted by: Gary | March 26, 2009 at 02:23 PM
At least this proves that Mike Brown understands that when you have work to do (like sell tickets) you need people to do that task. Maybe he will figure out that "scouting" is something that is important to running a successful franchise and will people (we call them scouts) to do that job.
Posted by: Leeroy Jenkins | March 26, 2009 at 02:38 PM
I wonder how many more letters will be sent out (I'm thinking 1 maybe 2 more) as "final" notices of cancellation lol ....and I would LOVE to know the exact number of cancellations that will eventually be final....
Posted by: Delta5243 | March 26, 2009 at 03:22 PM
Funny, I didn't get one of these letters. I guess they took me seriously when I sent them this one: http://www.whodeyrevolution.com/whodeyrevolution/2009/01/project-mayhem-8-boycott-letter-winner.html
Posted by: Leo deTrotskyo | March 26, 2009 at 04:46 PM
I'm thinking perhaps Timothy Geithner should take control of the Bungholes. Place them into receivership and put MikeyBoy in charge of wiping spit off the drinking fountain.
Posted by: ItmightbeJB | March 27, 2009 at 07:48 AM